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Martyn Hayes & Makala Thomas

Travel Specialists

CRUISE & Travel Specialist

07789 95022307540 654727Contact Me

Personal Background

Why GoCruise & Travel witH

Martyn & Makala


With many years experience in the hospitality and travel industry, my passion for travel and excellent service just gets stronger. Having worked in the hospitality industry in S.Africa, Spain, Marrakech (where i owned and operated my own hotel),

France, The Republic of Ireland and of course the UK has given me an understanding of what clients are looking for whilst on their travels in terms of comfort, quality and value. The past nine years have been in the travel industry working freelance for a major tour operator, firstly as a Tour Manager and then as a Tour Manager trainer. Covering many land tours and cruises from The USA to India, Sri Lanka, Canada and Alaska.

I am now excited to use my experience to help clients book some fantastic and exciting holidays available through the Fred Olsen and Go Cruise and Travel company.


Travel is my absolute passion!  I completed my Leisure and Tourism Management degree at The University of North London and embarked on my first adventure as a Cruise Assistant working on the Rhine and Moselle rivers in Germany and then onto Chiang Mai in Thailand, where I was Resort Manager for two seasons.  I settled back in the UK and worked with a well known tour operator in the Commercial, Destination Services, Product Operations and Product and Purchasing teams in varying roles.

I have travelled extensively on land and sea and can't wait to help you find your next unforgettable experience and make memories that will last a lifetime!

Our favourite cruise ship..


I really like Holland America Cruise line.  I have embarked on several cruises with them, mainly for work. Their ships are always very comfortable with great food and service. I guess my favourite ship is the Koningsdam.  Launched in 2015, this ship has not only spacious staterooms, but fantastic entertainment with several different live music venues which really add to a great cruise. I have had some great cruises on this ship with my groups.


I love Fred Olsen Cruise Lines.  Each ship has a home from home feeling with impeccable food and service.  The well thought out itineraries include overnight stops so you can really experience the destination and because of their size, the ships can invariably berth within walking distance of the town or city centre.  My favourite ship is Boudicca, just because it was the first of the fleet I travelled on.

Next on our wish list is...


I have been lucky enough to travel a great deal but there is always a few places left that are on my bucket list to visit.  Machu Picchu is currently the next on my list. I have heard great things about Chile and as a foody,  I am fascinated about some of their more unusual dishes.  Having worked long haul for many years, I now want to visit many more countries within Europe. The Baltic countries have a fascination for me.


The Galapagos!  Some of my most memorable and mind blowing travel moments have been experiencing wildlife in its' natural habitat both in South Africa and Zimbabwe.  I'd love to replicate this in a different part of the world as well as experience the culture; immersing myself in everything the destination has to offer.

Why choose to book with us?

With a wealth of experience travelling the world for both work and pleasure, we have gained a great deal of insight into destinations, hotels and places of interest and want to help you find your next breath taking travel experience.  A holiday should create long lasting memories and inspire us to seek out new and exciting destinations - together we can achieve your dream holiday!

Cruise Experience


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